Refund policy

1. Return Eligibility

You can request a return if:

• The item is unused, unworn, and in original condition
• All original packaging, tags, and accessories are intact
• The product is not damaged due to misuse or handling after delivery

2. Return Timeframe

• Returns must be requested within 7 days of delivery
• Requests made after this period may not be accepted

3. Refund Process

• Once we receive and inspect your returned item, we will notify you of the approval status
• If approved, your refund will be processed to your original payment method

4. Refund Timing:

• Refunds are typically processed within 5–7 business days after approval
• It may take additional time depending on your bank/payment provider

5. Exchanges

• We offer exchanges for defective, damaged, or incorrect items only
• If you need an exchange, contact us within 48 hours of delivery

6. Damaged or Defective Products

If you receive a damaged, defective, or wrong item:

• Contact us within 48 hours of delivery
• Share clear photos/videos of the issue
• We will arrange a replacement or refund at no extra cost

7. Non-Returnable Items

The following items are not eligible for return:

• Items marked as final sale
• Used or damaged products (not due to our fault)
• Personal care items (if applicable)
• Products without original packaging or missing parts

8. Return Shipping Costs

• Free return shipping for damaged, defective, or incorrect items
• For other returns, shipping charges may be deducted from the refund amount

9. Need Help?

For any return or refund requests, contact us at:
📧 drippinx01@gmail.com or evercartt01@gmail.com